Many business owners and managers in
today’s world are faced with a common dilemma: how to make sure
their employees aren’t misusing the Internet during working hours.
If you have these same concerns, you may have considered one of the
many employee Internet monitoring software products available from
various software manufacturers. Much of this software is designed to
track your employees’ Internet usage – which sites they’re
visiting, how much time they’re spending on each site, etc. While
there’s no doubt that these products do what they’re advertised
to do, the question still remains: is employee monitoring software
right for your business?
Identifying the Real Problem: Lack
of Employee Productivity
Suppose that your employees were able
to use the Internet for personal business during work hours and still
be as productive as they ever were before. Chances are you wouldn’t
care if they occasionally logged onto social media sites or did a
little personal banking from time to time as long as each worker was
able to get his or her job done completely, accurately and on
schedule. If you’re considering using employee Internet monitoring
software, it’s probably because you’re concerned that your
employees have low levels of productivity because of their misuse of
the Internet.
“Spyware” and How it Impacts
Employee Morale
The various forms of employee
monitoring software products are often referred to as “spyware”
and with good reason. After all, what this kind of tool allows you to
do is, in effect, spy on your employees. Even if you don’t tell the
workers that you’re using spyware to track their Internet usage,
they will catch on eventually. Once they do, it will have a
devastating impact on their morale. They will most likely feel that
you don’t trust them to do their jobs, which will in turn lead to
an even greater lack of motivation on their part. That lack of
motivation will result in an even lower productivity level.
Identifying the Real Solution:
Motivate Your Employees to Do a Better Job
Imagine that you’ve used employee
Internet monitoring software and now know all the sites your workers
visit on a regular basis and how often they visit them. Now that
you’re armed with that information, what will you do with it? How
will this improve your employees’ productivity level? The only real
solution to the problem is to find a way to motivate your employees
to do a better job. Spying on them won’t help. In fact, it will
only make the situation worse. The real, long-term solution to
improving workers’ productivity levels lies in a single word:
MOTIVATION!
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